Data protection

Privacy Statement

Updated: 11/12/2020

Thank you for your interest in our company. Our management takes data protection very seriously. Our websites can generally be used without providing personal information. However, if a data subject wishes to access certain company services through our website, it may be necessary to process personal data. Where it is necessary to process personal data and no legal basis exists for such processing, we always obtain the consent of the data subject.

The processing of personal data, e.g. the name, address, email or phone number of a data subject, is always done in compliance with the General Data Protection Regulation and in accordance with the country-specific data protection laws applicable to us. By means of this privacy statement, our company intends to inform the public how and to what extent we collect, use and process personal data. The privacy statement also provides mandatory information concerning your rights as a data subject.

As a data processor, we have implemented a number of technical and organisational measures in order to protect the personal data processed by this website as well as possible. However, online data transmission is generally susceptible to data breaches. Absolute protection therefore cannot be guaranteed. For this reason, every data subject is free to submit personal data to us in alternative ways, for example, by telephone.

Definitions

Our privacy statement is based on the terminology used by the European directive and regulatory authority in the adoption of the General Data Protection Regulation (GDPR). Our privacy statement should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would first like to explain the terminology used.

The terms we use in this privacy statement include, but are not limited to, the following:

  • a) personal data

    Personal data is all information relating to an identified or identifiable natural person ("the data subject"). A natural person is considered to be identifiable if they can be identified, directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special features which indicate the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person.

  • b) data subject

    The data subject is any identified or identifiable natural person whose personal data are processed by the controller.

  • c) processing

    Processing refers to any process or series of operations performed with or without the aid of automated processes in relation to personal data such as the collection, recording, organisation, filing, storage, adaptation or modification, reading, querying, use, disclosure by transmission, dissemination or other form of provision, matching or linking, restriction, erasure or destruction.

  • d) restriction of processing

    Restriction of processing is the marking of stored personal data with the purpose of limiting their future processing.

  • e) profiling

    Profiling is any type of automated processing of personal data which involves the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular in order to analyse or predict aspects relating to work performance, economic situation, health, personal preferences, interests, reliability, behaviour, place of residence or change of residence of this natural person.

  • f) pseudonymisation

    Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

  • g) controller or data processor

    The controller or data processor is the natural or legal person, public authority, agency or other body which, acting alone or with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for designating the controller may be provided for under Union or the law of the member states.

  • h) data processor

    The data processor is the natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

  • i) recipient

    The recipient is a natural or legal person, public authority, agency or other body to whom personal data is disclosed, whether or not it is a third party. However, authorities which may receive personal data under Union or national law of the member states in connection with a particular mission are not considered to be recipients.

  • j) third party

    A third party is a natural or legal person, public authority, agency or other body other than the data subject, the controller, the data processor and the persons authorised under the direct responsibility of the controller or data processor to process the personal data.

  • k) consent

    Consent is any expression of will voluntarily given by the data subject in an informed and unambiguous manner in the form of a statement or other unambiguous affirmative act by which the data subject indicates that they agree to the processing of the relevant personal data.

Name and address of the data processor

The controller, as defined by the General Data Protection Regulation, other national data protection laws of the member states and other data protection regulations, is:

Rohloff Ferienpark GmbH
Inka Rohloff-Konradt
Kölner Str. 160
45481 Mülheim/Ruhr – Germany

Phone: +49 208-41 99 80
Fax: +49 208-41 99 899
Email: email
VAT-ID: DE 120339622

Cookies

This website uses cookies. Cookies are text files that are stored on a computer and saved by the browser.

Many websites and servers use cookies. Many cookies contain what is known as a “Cookie-ID”. A Cookie-ID is a distinct identifier of the cookie. It consists of a sequence of symbols with which websites and servers can be attributed to a certain Internet browser in which the cookie has been stored. This enables the websites and servers visited to distinguish the data subject’s browser from other Internet browsers, containing other cookies. A certain Internet browser can be recognised and identified by a distinct Cookie ID.

Cookies allow us to provide you with user-friendly service which would not be possible without setting cookies.

Cookies enable us to optimise the information and services on our website with the user in mind. As mentioned, cookies allow us to recognise visitors to our website. The purpose of this recognition function is to make the website easier to use. For instance, when using a website that utilises cookies, you do not need to enter your login information every time you visit the website, because this is done by the website and the cookie stored on the user’s computer system. Another example is the cookie of a shopping trolley in an online shop. The online shop uses a cookie to remember the articles that a customer has placed in the virtual shopping trolley.

The data subject has the right to block and thus permanently object to the use of cookies on your browser at any time. Furthermore, cookies that have already been set can also be deleted at any time using a web browser or other software programs. This can be done in all conventional web browsers. If the data subject disables cookies in their Internet browser, the functionality of our website may be limited as a result.

Collection of general data and information

Each time it is accessed by a data subject or automated system, our website collects and stores a certain amount of general data and information. These general data and information are stored in “server log files”. Data collected can include (1) the browser type and browser version, (2) the operating system used, (3) the website from which an accessing system arrives at our website (“referrer”), (4) the subpages visited on our website, (5) the date and time of the server request, (6) an Internet protocol address (IP address), (7) the Internet Service Provider of the accessing system, (8) related data and information intended to protect our IT System in case of attacks.

When using these general data and information, we do not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimise the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyberattack. We use anonymously collected data and information to perform statistical analyses with the aim of increasing the data protection and data security of our enterprise, and ultimately in order to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

Registration on our website

The data subject is able to register on the controller’s website by submitting personal data. Which personal data are transmitted to the controller is determined by the respective input template used for registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller and for the controller’s own purposes. The controller may have the data transferred to one or more processors, for example, a parcel service, that also uses the personal data for internal purposes attributable to the controller.

When a data subject registers on the website of the controller, the IP address assigned to the data subject by the Internet Service Provider (ISP), date and time of the registration are also stored. These data are stored, because this is the only way to prevent the misuse of our services and, if necessary, to make it possible to investigate criminal offences. Insofar, the storage of these data is necessary for the security of the controller. These data are not transferred to third parties, unless there is a statutory obligation to transfer the data or the transfer serves the aim of the criminal prosecution.

The registration of the data subject through the voluntary provision of personal data is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data provided during the registration at any time or to have them completely deleted from the data stock of the controller.

At any time, upon request, the controller shall provide information to each data subject as to what personal data are stored about the data subject. In addition, the data controller shall rectify or erase personal data upon request or indication from the data subject, insofar as the controller is not legally obligated to store the data. All employees of the controller are available to the data subject as contact persons in this regard.

Contacting us via the website

Due to statutory regulations, our website contains information which makes it possible to quickly contact our company electronically as well as communicate with us directly. This information includes a general email address. If a data subject contacts the controller via email or a contact form, the data subject’s personal data will automatically be stored. Such voluntarily submitted personal data are stored for the purpose of processing or contacting the data subject. Such personal data is not shared with any third party.

Comments function in the blog on our website

On a blog on the website of the controller, we offer users the ability to leave individual comments on specific blog contributions. A blog is a web-based, usually publicly accessible portal, through which one or more people called bloggers or web bloggers may post articles or write down thoughts in “blog posts”. Blog posts can usually be commented by third parties.

If a data subject leaves a comment on the blog published on this website, the comments made by the data subject are also stored and published, along with information on the date of the commentary and on the username (pseudonym) chosen by the data subject. In addition, the IP address assigned to the data subject by the Internet Service Provider (ISP) is also logged. This storage of the IP address takes place for security reasons, and in case the data subject violates the rights of third parties or posts illegal content through a given comment. The storage of these personal data is thus in the own interest of the controller, so that they can exculpate in the event of an infringement. This collected personal data will not be transmitted to third parties, unless such a transfer is required by law or serves the aim of the defence of the controller.

Gravatar

For comments, we rely on the Gravatar service from Auttomatic. Gravatar compares your email address with our database. If you are registered, it then displays your avatar next to your comment. If you are not registered, no image is displayed. Please note that all registered WordPress users are automatically registered with Gravatar, as well. More info on Gravatar: https://de.gravatar.com

Hosting

We utilise hosting services for the purpose of providing the following services: infrastructure and platform services, computing capacity, disk space and database services, collateral and technical maintenance services we use to operate the site.

We, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this site on the basis of our legitimate interests in an efficient and secure provision of this site in accordance with GDPR Art. 6 para. 1 p. 1 f in conjunction with GDPR Art. 28.

Routine deletion and blocking of personal data

The controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of the storage or as long as this is permitted by European laws and directives or by other laws or regulations, to which the controller is subject.

If the storage purpose is no longer applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

Rights of the data subject

  • a) Right to confirmation

    Each data subject has the right, as accorded by European legislation, to require the controller to confirm whether personal data relating to the data subject are being processed. If a data subject wishes to make use of this right to confirmation, he/she may contact an employee of the controller at any time.

  • b) Right to information

    In accordance with European legislation, every data subject has the right to obtain from the controller, at any time and free of charge, information on the personal data stored about the data subject and a copy of this information. Furthermore, under European legislation, the data subject is entitled to the following information:

    • the purposes for processing the data
    • the categories of personal data being processed
    • the recipient or categories of recipients to whom the personal data has been disclosed or is still being disclosed, particularly in the case of recipients in third countries or international organisations
    • if possible, how long the personal data is scheduled to be stored or, if this is not possible, the criteria for determining how long it will be stored
    • the existence of a right to have their personal data corrected or deleted, a right to restrict the processing by the controller or opt out of this processing
    • the existence of a right to appeal through a controlling authority
    • if the personal data are not collected from the data subject: any available information as to their source
    • the existence of an automated decision-making system, including profiling, as per GDPR Art. 22 Sect. 1 and 4 and – at least in these cases – meaningful information relating to the implicated logic, as well as the range and targeted effects of such processing for the data subject.

    Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. If this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

    If a data subject wishes to make use of this right to information, he/she may contact an employee of the controller at any time.

  • c) right to rectification

    In accordance with European legislation, each data subject has the right to obtain from the controller, without undue delay, the rectification of inaccurate personal data concerning the data subject. Taking into account the purposes of the processing, the data subject also has the right to have any incomplete personal data completed, including by means of providing a supplementary statement.

    If a data subject wishes to make use of this right to rectification, he/she may contact an employee of the controller at any time.

  • d) right to erasure (right to be forgotten)

    Under European legislation, every data subject has the right to obtain from the controller, without undue delay, the erasure of personal data concerning the data subject, and the controller is obligated to delete personal data without undue delay where one of the following grounds applies and as long as the processing is not necessary:

    • The personal data are no longer required for the purposes for which they were collected or otherwise processed.
    • The data subject revokes the consent, on which the processing as per GDPR Art. 6 Sect. 1 letter a or Art. 9 Section 2 letter a is based, and there is no other legal basis for processing.
    • The data subject enters an objection to the processing in accordance with GDPR Art. 21 Sect. 1 and there are no higher-priority justified reasons for the processing, or the data subject enters an objection to the processing in accordance with Art. 21 Sect. 2.
    • The personal data pertaining to the data subject was processed illegally.
    • The deletion of the personal data is necessary in order to fulfil a legal obligation in accordance with Union law or the right of the member states, to which the controller is subject.
    • The personal data were collected in line with the services offered by the information society in accordance with Art. 8 Sect. 1 GDPR.

    If one of the aforementioned reasons applies and a data subject wishes to request the erasure of stored personal data, the data subject may, at any time, contact any employee of the controller. This employee shall promptly ensure that the erasure request is fulfilled immediately.

    If the personal data has been made public and if our company, as a controller, is obliged, under GDPR Art. 17 Sect. 1, to delete the personal data, we shall, taking account of available technology and the cost of implementation, take reasonable steps, including technical measures, to inform other controllers who are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. Our employee shall make the necessary arrangements on a case-by-case basis.

  • e) Right to restrict processing

    Under European legislation, every data subject has the right to obtain from the controller the restriction of processing where one of the following conditions applies:

    • The data subject disputes the accuracy of the personal data for a period of time which allows the controller to verify the accuracy of the personal data.
    • The processing is illegal, the data subject rejects the deletion of the personal data and instead demands that the use of the personal data be restricted.
    • The controller no longer needs the personal data for the purposes for which they were processed, but the data subject needs them in order to enforce, exercise or defend legal claims.
    • The data subject has entered an objection to the processing as per GDPR Art. 21 Sect. 1, as long as it has not yet been established whether or not the justified reasons of the controller outweigh the data subject’s reasons.

    If one of the aforementioned reasons applies and a data subject wishes to request the restriction of stored personal data, the data subject may, at any time, contact any employee of the controller. This employee shall arrange for the processing to be restricted.

  • f) Right to data portability

    Under European legislation, every data subject has the right to receive the personal data which he/she provided to a controller, in a structured, conventional and machine-readable format. The data subject also has the right to transmit those data to another controller without hindrance from the controller to which the personal data were provided, as long as the processing is based on consent pursuant to GDPR Art. 6 Sect. 1 (a) or GDPR Art. 9 Sect. 2 (a) or on a contract pursuant to GDPR Art. 6 Sect. 1 (b) and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

    Furthermore, in exercising his/her right to data portability pursuant to GDPR Art. 20 Sect. 1, the data subject has the right to have the personal data transmitted directly from one controller to another, where this is technically feasible and does not adversely affect the rights and freedoms of others.

    In order to exercise the right to data portability, the data subject can contact us at any time.

  • g) right to object

    Under European legislation, every data subject has the right to object, at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him/her based on GDPR Art. 6 Sect. 1 (e) or (f). This also applies to profiling based on these provisions.

    In case of such an objection, we will no longer process the personal data unless we are able to demonstrate compelling and legitimate reasons which take precedence over the interests, rights and freedoms of the data subject or demonstrate that the data is being processed in order to enforce, exercise or defend legal claims.

    If we process personal data for direct marketing purposes, the data subject shall have the right to object at any time to the processing of their personal data for such marketing. This also applies to profiling in conjunction with such direct advertising. If the data subject opts out of processing for the purpose of direct advertising, we will no longer use the data subject’s personal data for this purpose.

    The data subject also has the right to object to the processing of their personal data for archiving, scientific or historical research purposes or for statistical purposes as per GDPR Art. 89 Sect. 1 for reasons stemming from their particular situation, unless the processing is necessary in order to perform a duty in the public interest.

    In order to exercise the right to object, the data subject can contact any of our employees directly. In conjunction with the use of services of the information society – regardless of Directive 2002/58/EC – the data subject is free to exercise his/her right to opt out using automated processes which utilise technical specifications.

  • h) Automated individual decision-making, including profiling

    Under European legislation, every data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him/her or similarly significantly affects him/her, as long as the decision (1) is not necessary for the conclusion or performance of a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also defines suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is not based on the data subject’s explicit consent.

    If the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) it is based on the data subject’s explicit consent, we shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his/her point of view and to contest the decision.

    If the data subject wishes to exercise their rights concerning automated decision-making, he/she may contact an employee of the controller at any time.

  • i) right to withdraw data protection consent

    In accordance with European legislation, each data subject has the right to withdraw his/her consent to the processing of his/her personal data at any time.

    If the data subject wishes to exercise their right to withdraw consent, he/she may contact an employee of the controller at any time.

Legal basis for data processing

GDPR Art. 6 Sect. 1 (a) serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the supply of goods or to provide any other service, the processing is based on GDPR Art. 6 I lit. b. The same applies to processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our products or services. If our company is subject to a legal obligation which requires the processing of personal data, such as the fulfilment of tax obligations, the processing is based on GDPR Art. 6(1) lit. c. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured on our company premises and his/her name, age, health insurance data or other vital information would have to be relayed to a doctor, hospital or other third party. In this case, the processing would be based on GDPR Art. 6 I lit. d.
Finally, processing operations could be based on GDPR Art. 6 I lit. f. This is the legal basis for any processing operations which are not covered by any of the above legal bases but which are required where processing is necessary in order to safeguard the legitimate interests of our company or a third party, unless the interests, fundamental rights and fundamental freedoms of the person concerned prevail. Such processing operations are permissible in particular, because they have been specifically indicated by the European legislator. In this regard, it is considered that a legitimate interest can be assumed to exist if the data subject is a customer of the controller (Recital 47, Clause 2, GDPR).

Legitimate interests in the processing pursued by the controller or a third party

If the processing of personal data is based on GDPR Art. 6 I lit. f, our legitimate interest is in conducting our business for the benefit of all of our employees and shareholders.

Retention period of personal data

The period for which personal data is stored depends on the respective statutory retention period. Upon expiry of this term, the data are routinely deleted, provided they are no longer required for the fulfilment or initiation of a contract.

Provision of personal data as statutory or contractual requirement; requirement necessary to enter into a contract; obligation of the data subject to provide the personal data; possible consequences of failure to provide such data

Please note that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). In that context it may be necessary for the contracting party to provide us with personal information which we will subsequently need to process. For example, the data subject is required to provide us with personal data when entering a contract with our company. Failure to disclosure personal data might prevent the conclusion of the contract. Prior to any transmission of personal data, the data subject must contact an employee of our company. The employee shall indicate for the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of failing to provide the personal data.

Use of automated decision-making

As a responsible company, we refrain from automated decision-making as well as profiling.

 

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